The term Cold Calling refers to the first contact (either face-to- face or through telephone) made to a prospective customer made without any prior appointment or context. Hence it is one of the more challenging avenues of beginning a sales process. However with some of the telephone cold calling tips mentioned below, it can be turned to an effective and meaningful way of bringing new customers.
… Read more
Recording a Telephonic Interview – Why it Matters
For all the hiring that takes place at your firm, it might be a standard practice to conduct telephonic interviews before you actually call someone for a face-to-face interview. There can be some pitfalls here which you may not be aware of. Here are two common errors which might occur during such telephonic interview: Shortlisting the unsuitable candidate(Type 1 Error)– … Read More
Is it Legal to Record a Phone Call?
This might be the first question in your mind before you actually go ahead and record phone calls. In this article we will discuss about the legality of phone call recording in the United States of America only (for civilian cases). We will leave out the topic of eavesdropping. If you are going to be a party to a recorded telephone conversation, you will find this article helpful. …Read more